Magento is here to help, with tech support, consulting services and resources to help you get the most from your online channel.


24/7 customer support helps keep your store running and your customers happy. Each Enterprise Edition license comes with an SLA-backed support agreement to help maximize uptime and minimize total cost of ownership. Magento provides best practices-based support for installation and downloads, troubleshooting, usage and configuration.

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This is where you’ll find a trove of practical information, step-by-step instructions, and reference material carefully crafted by our team of expert word smiths. Merchants, designers, and developers are all invited to come along as we explore the depths of Magento. Put a shortcut on your desktop, and check back often to see what's new.

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This is where to connect with members of the Magento community. Share tips, tricks and support. New questions and comments are welcome; however please check first to make sure your topic hasn't already being addressed. Please treat forum members with respect and check the Forum Rules before posting or participating in a discussion.

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The deep expertise you need to plan, build and optimize your store. An ECG assessment and analysis of your site's design, architecture and code can lead to improvements in its eCommerce performance. The ECG team also helps with health checks, custom implementations and integration with ERP, CRM and other systems.

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